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Delivery & Returns


Delivery costs

An order of 49,00€* (excl. VAT) or higher is delivered free.  Orders below this value will have a delivery charge added of 2,95€ (excl. VAT). The insurance charge of 1,95€ (excl. VAT) is added to each order independently from the order amount. 

For partial deliveries the delivery charge is also calculated based on the total amount (excl. VAT) of your order. 

Some Direct Shipped items maybe exempt from Free Delivery.

Delivery times

Saturday – Sunday: Tuesday**

*Orders that are received by 5:00 pm on Friday are delivered with reservation on Mondays.

**Orders that are received by 5:00 pm on workdays are delivered with reservation on the next day.

For some products, such as furniture, a deviating delivery date of a few days may apply. This information is listed for the relevant products in our online catalogue or on this website.

The next possible delivery date is displayed during the online order and the order confirmation. 

All articles marked with "delayed delivery" are delivered directly from the suppliers with different logistics partners, so the delivery time varies.


Credit card

We accept payments with Visa and Eurocard / Mastercard / American Express. Your transactions are executed safely. Your personal data is transmitted securely by the SSL system.


Pay with PayPal easily and securely. Benefit from buying protection.

Delivery note / invoice

The invoice / delivery note will be added to the delivery address. After accepting the order, you have a payment term of 30 days.

Support & Feedback

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Click here for help with a wide range of topics such as your account, ordering and delivery.

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Weekdays 9am to 5pm

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